Erik M. HoidenManaging director Phone: +1 (203) 550-0530“When customers look for a new retail system, they aren’t overly concerned about products and version names. Quite simply, they are looking to solve business problems with a complete, proven and reliable solution. We offer advice on how to best support their business processes and what to prepare for in the future. Once we make sure that we understand the complete picture, we can suggest the software solution that can take the retailer to the next level. Understanding the retailer’s business and translating that into efficient solutions – this is the AlfaPeople trademark.”
Kimi GunnSenior ConsultantImplementation Specialist “I enjoy working with retail customers to come up with solutions that will address their needs to control costs by gaining control over inventory, warehouse management and supply chain; to meet demand and reduce backorders through forecasting; to streamline processes to get products into the hands of customers quickly, and to access, process and analyze the data that will help them make the better business decisions. This is what I do.”
Jesper OlsenSenior DeveloperMicrosoft Dynamics AX for Retail Development Expert“No two retail businesses are identical. Even the best retail solution needs tweaking to meet the needs of most retailers. That’s where I come in. I understand that customers have particular processes that make their business unique and provide them with a competitive advantage. I work hard to bring customer feedback into the projects I work on, both in feature requests as well as through direct, ongoing support.”
Fredrik KangroRetail director Retail Implementation Specialist “Right now many retailers are struggling with trying to stay afloat in this competitively fierce environment while using old technology. To be competitive, companies need to take a fresh look at their infrastructure and platform as well as the new solutions available to them, giving greater focus to servicing and keeping loyal customers.”
Holly HainesSenior Solution Architect Presales & Retail Solutions Design “I have worked in retail since I was a teenager, so the retail industry is my ‘home’; it’s where I learned about the business world and about people. Over the years, my technical ability and analytical and creative talents have given me the opportunity to work on the software side to better help retail executives, managers and employees to reach their full potential through the tools and capabilities that software can provide.”
Ulrik Carlsson CRM Consultant CRM Presales and Implementation“Now more than ever, retailers must connect with their customers to ensure repeat business; do the things that create customer loyalty. Retailers have to deal with an increasingly competitive online market place. To stay in the game and remain competitive, retailers must improve customer service and integrate both their online and brick and mortar shopping experiences. Essentially, you have to meet customers where they are with highly personalized services. Whether it’s the in-store experience, browsing online or whatever way a customer chooses to interact, the successful retailer must have an overall strategy and solution to service that customer on the spot.”
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Understanding the Retailer's business and translating that into efficient solution. This is AlfaPeople trademark.
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