Click here for Medtech hompage

​Challenges vs. Solutions and Benefits with Absalon CRM
​Challenges ​Solution by Absalon ​Benefits
Hard to target all Key Decision Makers and stakeholders effectively​ ​Easy to target Key Decision Makers ability to manage marketing activities tailor made for specific decision makers
  • ​Improve Sales Performance
  • Improved Individual Productivity
​Hard to establish “Best Practice” Sales Processes ​Ability to create multiple sales process depending on target segments
  • ​Improved Sales Performance
  • Decrease Risk
A lot of time is spent logging Sales Calls or Sales Calls not logged at all​ ​Several tasks has been automated. Direct links to relevant market materials
  • ​Improved Individual Productivity
The only value of Sales Calls is the Activity Level​ ​Meta-data driven input gives insight
of specific customer needs, messages promoted with exact outcome. Visualized
in dashboards.
  • ​Improved Sales Performance
A lot of time is spent on managing Events and Trainings​ ​Ability to manage Events and Trainings with participation, expenses and results
  • ​Improved Customer Loyalty
Hard to dispatch Service Technicians in an optimal way​ ​Manage Resources with availability, competencies and locations. Manage recruitment of new employees and Performance Reviews of existing
  • ​Improved Utilization of Service Technicians
  • Improved Individual Productivity
​Hard to establish “Best Practice” Installation/service Processes ​Ability to create multiple services processes depending on service types with specific project activities, logs etc.
  • ​Improved Service Delivery Quality
  • Improved Utilization of consultants
​Manage Maintenance Agreements and SLA:s is time consuming and low on quality ​Flexible Case management
processes and full management of Installations/Implementations.
  • ​Improved Customer Loyalty
  • Improved Cross-selling abilities

Process Overview - Direct. Create. Execute

Absalon CRM 2011 is built upon the Microsoft Dynamics CRM 2011 platform. Microsoft set the bar high by developing the Certified for Microsoft Dynamics accreditation program.

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Absalon CRM Functionality for Medtech

Check out the functionality for Marketing, Sales, Cross Processes and Service and Support.

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Medtech Homepage

Despite discouraging early experiences within Medtech there are many firms that are re-examining the benefits of customer relationship management systems and finding implementation easier this time around. Customer relationship management enables seamless customer support by leveraging company data across the sales, marketing, and service functions.

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