Microsoft Dynamics CRM is a popular choice with Membership Organisations, its ease of use comes from its seamless integration into standard Microsoft desktop products such as Outlook, Excel and Word. Membership organisations can benefit from preferential licence terms with Microsoft, AlfaPeople can help you with this.
 
AlfaPeople offer a SaaS Membership Solution using a membership template that can be added to Microsoft’s standard online service. AlfaPeople can get you up and running quickly Online or OnSite options.

Call us now to set up a FREE  SaaS trial  02072 551 228

AlfaPeople have a global presence and can support you as your membership starts to grow overseas, see some of our global membership customers.

Membership Engagement

Legacy membership systems can be difficult to integrate, making it impossible to engage with members using electronic communication channels. Microsoft Dynamics provides a flexible platform to facilitating email, text, mobile and social media. All these activities are controlled and managed centrally ensuring your members are not bombarded with too much information.
 
Key initiatives such as web enabling your membership system to improve communications and reduce back office costs are key to improved efficiency. AlfaPeople have years of experience providing ecommerce and self service solutions for Dynamics CRM.

Management Information

Out of the box reporting capability allows executives to create organisation goals and measure progress daily. Dashboard reports within the membership Solution can track key information such trends in new joiners, leavers and renewals.

Many membership organisations are starting to use social media as an additional channel of  communication. This can be a key strategy to building the relevancy of your organisation with existing and new members. AlfaPeople can implement solutions that help manage your social media strategies.

Microsoft Dynamics AX and SharePoint

AlfaPeople have a global Dynamics AX and SharePoint practise and can also help membership organisations migrate from legacy finance applications.  The ability to implement Dynamics CRM, AX and SharePoint makes us unique in the marketplace.

Sage Integration with Dynamics CRMAlfaPeople have teamed up with Redware to offer an integrated solution that links Dynamics CRM with Sage. This solution can manage the synchronisation of membership details, manage financial transaction and handle direct debits. Users can see the financial details held in SAGE within the membership record in Dynamics CRM.