Charity Solution for Microsoft Dynamics CRM
Microsoft Dynamics CRM is a popular choice with Charity Organisations, its ease of use comes from its seamless integration into standard Microsoft desktop products such as Outlook, Excel and Word. Charities can benefit from preferential licence terms with Microsoft, AlfaPeople can help you with this.
AlfaPeople offer a SaaS Solution using our Charity template that can be added to Microsoft’s standard online service. AlfaPeople can get you up and running quickly.
Available on Microsoft's Online system or on site solution.
Call us now to set up a free SaaS trial 02072 551 228 or email tb@alfapeople.com
AlfaPeople have a global presence and can support you as your organisation starts to grow overseas, see some of our global NfP customers.
Engagement Strategies
Legacy systems can be difficult to integrate, making it impossible to engage with contacts using electronic communication channels. Microsoft Dynamics provides a flexible platform to facilitating email, text, mobile and social media.
All activities are controlled and managed centrally ensuring your contacts are not bombarded with too much information. Key initiatives such as web enabling your systems to improve communications and reduce back office costs are key to improved efficiency. AlfaPeople have years of experience providing ecommerce and self service solutions for Dynamics CRM.
Management Information
Out of the box reporting capability allows executives to create organisation goals and measure progress daily. Dashboard reports within the solution can track key information such trends in new donations, pledges and campaign responses.
Many organisations are starting to use social media as an additional channel of communication. This can be a key strategy to building the relevancy of your organisation with existing and new donors. AlfaPeople can implement solutions that help manage your social media strategies.
Microsoft Dynamics AX and SharePoint
AlfaPeople have a global Dynamics AX and SharePoint practise and can also help organisations migrate from legacy finance applications. The ability to implement Dynamics CRM, AX and SharePoint makes us unique in the marketplace.
Sage Integration with Dynamics CRM
AlfaPeople have teamed up with Redware to offer an integrated solution that links Dynamics CRM with Sage. This solution can manage the synchronisation of contacts details, manage financial transaction and handle direct debits. Users can see the financial details held in SAGE within the contact record in Dynamics CRM.