About the Allianz Group
The Allianz Group is one of the leading integrated financial services providers worldwide.
With approximately 151,000 employees worldwide, the Allianz Group serves more than 76 million customers in about 70 countries. On the insurance side, Allianz is the market leader in the German market and has a strong international presence.
The challenge
Help Allianz Insurance to increase its revenue from insurance sales, optimize the work of the sales area, provide agility for brokers and manage the services incidents.
The solution
Implementing a service portal (AlfaPeople Web Portal) to help insurance brokers to send directly to Allianz Insurance, assist in converting prospects, management of commercial area and internal services incident.
Benefit for the customer
Increased sales, optimizing the time of the commercial, technical area, generation of commercial services standards, performance monitoring of the commercial area and increased productivity in the areas of business management.
AlfaPeople's role
Developed of workflows to increase productivity of the commercial area, the deployment AlfaPeople Web Portal to be accessed by brokers and so send insurance quotes to Allianz, handling requests for the Services module customized to the client and greater agility area business management.